fs77 Privacy Policy

Last Updated: January 2026

At fs77, we are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear terms what information we collect, how we use it, with whom we may share it, and the rights you hold as a user of fs77.bet — Bangladesh's trusted online casino and sports betting platform.

By accessing or using fs77, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy applies to all users of fs77 regardless of location within Bangladesh, including players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and all other divisions.

Our Privacy Commitments at a Glance

1. Information We Collect

fs77 collects personal information from users in three main ways: information you provide directly, information collected automatically when you use our platform, and information received from trusted third-party partners such as payment processors.

1.1 Information You Provide Directly

When you register an account, verify your identity (KYC), make deposits or withdrawals, or contact our support team, we collect:

• Full legal name, date of birth, and national identification details
• Email address, mobile phone number, and residential address
• bKash, Nagad, Rocket, or bank account details used for transactions
• Copies of identity documents submitted for KYC verification (e.g., National ID, passport)

1.2 Information Collected Automatically

When you browse or use fs77, our servers and analytics tools automatically record certain technical information, including:

• IP address, device type, operating system, and browser type
• Pages visited, session duration, click patterns, and game activity logs
• Referral source and general geographic location (city/region level)

1.3 Information from Third-Party Partners

We may receive limited data from trusted partners who help us deliver our services, such as:

• Payment confirmation signals from bKash, Nagad, and Rocket gateways
• Identity verification results from KYC processing services
• Fraud-prevention signals from security and compliance partners

2. How We Use Your Information

fs77 uses collected data strictly for the purposes of operating a safe, fair, and enjoyable online betting experience. Specifically, your data may be used to:

• Create and manage your player account, including registration and login processes
• Process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• Verify your identity and age (21+) in compliance with responsible gaming standards
• Personalize your gaming experience, including bonus offers, game recommendations, and promotions
• Detect and prevent fraud, money laundering, and unauthorized access
• Provide customer support, respond to inquiries, and resolve disputes efficiently

3. Sharing of Your Information

fs77 treats your personal data with the highest level of confidentiality. We do not sell, rent, or trade your information to third parties. However, limited sharing may occur in the following circumstances:

3.1 Service Providers

We share data with carefully vetted third-party service providers who assist us in operating fs77. These include payment gateway operators (bKash, Nagad, Rocket), KYC and identity verification services, and game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. All such providers are bound by strict data processing agreements and may only use your data for the specific service they provide to us.

3.2 Legal and Regulatory Requirements

We may disclose your personal information if required by law, court order, or regulatory authority. We will only share the minimum data necessary to satisfy any such legal obligation and will, where permissible, notify you of such a requirement.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction. We will ensure the receiving party is bound by equivalent privacy protection obligations before any transfer takes place.

4. Payment Data and KYC Verification

Handling financial data responsibly is a core pillar of fs77's operations. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a Bangladeshi bank such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank, we collect and process only the transaction reference details necessary to confirm and reconcile your payment. We do not store your full mobile banking PIN or online banking passwords.

As a responsible platform, fs77 applies a Know Your Customer (KYC) process to verify player identity. During KYC, you may be asked to submit:

• A clear photograph or scanned copy of your National Identity Card (NID) or passport
• A recent utility bill or bank statement confirming your residential address
• A selfie photograph for biometric comparison where required by our compliance processes

5. Cookies and Tracking Technologies

fs77 uses cookies and similar tracking technologies to improve the functionality and performance of our platform. Cookies are small text files placed on your device when you visit our site. They help us remember your preferences, maintain your login session, and analyze how players interact with fs77.

We use the following types of cookies on fs77:

• Essential cookies — required for core platform functionality such as login sessions, account security, and page navigation
• Analytics cookies — help us understand aggregate usage patterns so we can improve navigation and content quality
• Preference cookies — store your display and gameplay settings so your experience is consistent across sessions

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact your ability to log in or use certain features of fs77. We do not use third-party advertising cookies or behavioral tracking cookies for ad-targeting purposes.

6. Data Retention

fs77 retains your personal data for as long as your account remains active and for a reasonable period thereafter as may be necessary to fulfil our legal and compliance obligations. For inactive accounts, we will typically retain core account data for a period of up to five years from the date of last activity, after which it will be securely deleted or anonymized.

KYC documents and financial transaction records may be retained for longer periods where required by applicable anti-money laundering regulations or other legal requirements. All retained data is stored in secured, encrypted environments accessible only to authorized fs77 personnel.

7. Your Privacy Rights

As a user of fs77, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details and a clear description of your request.

• Right of Access — you may request a copy of all personal data we hold about you
• Right of Rectification — you may request correction of any inaccurate or incomplete personal data
• Right to Erasure — you may request deletion of your personal data, subject to our legal retention obligations
• Right to Restrict Processing — you may ask us to limit how we use your data in certain circumstances
• Right to Object — you may object to the processing of your data for direct marketing or profiling purposes

We will respond to all verifiable data rights requests within 30 days of receipt. In complex cases, we may extend this period by an additional 30 days with prior notice to you.

8. Security Measures

fs77 employs a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, encrypted storage for data at rest, strict access controls limiting data access to authorized personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

While fs77 takes all reasonable steps to safeguard your data, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your fs77 account, never share your login credentials with others, and contact us immediately at [email protected] if you suspect any unauthorized access to your account.

9. Third-Party Services and Links

fs77 may integrate or reference third-party services including game providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi), payment partners (bKash, Nagad, Rocket), and analytics platforms. Each of these third parties operates under its own privacy policy, and fs77 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

fs77 does not control and is not responsible for the privacy practices of any third-party websites or services that may be accessible in connection with our platform. Your use of any third-party service is governed by that party's own terms and privacy policy.

10. Children's Privacy

fs77 is an online gambling and sports betting platform strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete all associated data, and take appropriate action to prevent further access.

11. Changes to This Privacy Policy

fs77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of fs77 following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how fs77 protects your data. The most current version of this policy will always be available at fs77.bet/privacy-policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fs77 handles your personal data, please do not hesitate to reach our dedicated support team. We are committed to resolving all privacy-related queries promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).