Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player") and fs77 ("Platform"). By accessing fs77 — whether via web browser, mobile application, or any other means — you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming guidelines.

fs77 reserves the right to amend these Terms at any time. Continued use of the Platform after any amendments constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.

2. Eligibility & Account Registration

To register an account on fs77, you must satisfy all of the following conditions at the time of registration and throughout the duration of your membership:

• You are at least 21 years of age (players must be 21 years or older to participate in any real-money activity on this Platform).
• You are a resident of or legally permitted to access online gaming services from your country or region.
• You are registering only one account on the Platform. Multiple accounts by the same person are strictly prohibited and will result in all accounts being closed and any associated funds being voided.
• All information provided during registration is accurate, truthful, and up-to-date. You agree to notify fs77 of any changes to your personal information promptly.

3. Know Your Customer (KYC) Verification

fs77 is committed to maintaining a secure and trustworthy environment. As part of our KYC process, we may require players to submit identity and address verification documents before processing withdrawals or activating certain account features. Failure to complete KYC verification may result in delayed or suspended transactions.

• Government-issued photo identification (national ID card or passport).
• Proof of address issued within the last three months (utility bill, bank statement, or equivalent).
• Proof of payment method ownership (e.g., screenshot of linked bKash or Nagad account showing the registered mobile number).

4. Deposits, Withdrawals & Payment Methods

fs77 supports a range of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (৳). Players are responsible for any fees charged by their payment provider.

Withdrawals are subject to the following general conditions:

• Withdrawals will only be processed to the same payment method used for the initial deposit (source-of-funds rule).
• KYC verification must be completed before any withdrawal can be approved.
• fs77 reserves the right to delay or refuse a withdrawal if fraudulent activity is suspected. In such cases, the account will be flagged for review and the player will be notified.

5. Bonuses & Promotional Offers

From time to time fs77 may offer welcome bonuses, reload bonuses, free spins, cashback, and other promotional incentives. All bonus offers are subject to the following standard conditions unless otherwise stated in the specific promotion's terms:

• A minimum wagering requirement (rollover) applies before bonus funds or associated winnings can be withdrawn. The wagering requirement multiplier will be clearly stated per promotion.
• Bonuses are valid for a limited period only. Unused bonus balances expire at the end of the stated validity window.
• Only one welcome bonus per player, household, device, or IP address is permitted.
• fs77 reserves the right to withdraw or amend any promotional offer at any time without prior notice.

6. Prohibited Activities

The following activities are strictly prohibited on the fs77 platform. Violation of any of the rules below may result in immediate account termination, forfeiture of any funds held in the account, and reporting to relevant authorities where legally required:

• Using automated software, bots, or scripts to interact with games, live betting markets, or any part of the Platform.
• Providing false identity information or impersonating another person during registration or KYC verification.
• Engaging in money laundering, collusion with other players, match-fixing, or any form of fraudulent activity.

7. Responsible Gaming & Self-Exclusion

fs77 takes the welfare of its players seriously. We provide tools to help players manage their gaming activity responsibly, including deposit limits, session time reminders, and voluntary self-exclusion. Players who feel that gambling is negatively affecting their life are encouraged to contact our support team at [email protected] or to visit our dedicated Responsible Gaming page for further guidance.

Players aged under 21 are strictly prohibited from using this Platform. fs77 employs age-verification measures during registration and reserves the right to request further verification at any time. If you suspect a minor is attempting to use this Platform, please contact us immediately.

8. Intellectual Property

All content on the fs77 platform — including but not limited to text, graphics, logos, icons, audio clips, software, and game interfaces — is the property of fs77 or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on any fs77 content without prior written permission.

• The fs77 name, logo, and brand identity are registered trademarks. Any unauthorised use is strictly prohibited.
• Third-party game content (e.g., games by Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) remains the intellectual property of the respective provider.
• Any feedback, suggestions, or content submitted by players may be used by fs77 without obligation or compensation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fs77 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, service interruption, or any damages resulting from errors, delays, or omissions in the Platform's content. Players access and use the Platform entirely at their own risk.

10. Privacy & Data Protection

fs77 collects and processes personal data in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your data as described therein. We implement industry-standard SSL encryption and technical safeguards to protect your data at all times.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data may be shared with regulated third-party payment processors and KYC verification services strictly for the purpose of facilitating your use of the Platform.

11. Account Suspension & Termination

fs77 reserves the right to suspend or permanently close any player account at its sole discretion, including (but not limited to) cases of suspected fraud, breach of these Terms, abusive conduct towards staff or other players, or failure to complete KYC verification within a reasonable timeframe. In the event of account closure due to a breach, any balance held may be forfeited. Players who wish to voluntarily close their account may do so by contacting [email protected].

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws applicable to online gaming platforms operating in the relevant jurisdiction. Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform shall first be attempted to be resolved through direct negotiation with our support team. If a resolution cannot be reached, the matter may be referred to binding arbitration. Players are encouraged to contact [email protected] in the first instance.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach out to the fs77 support team. Our team is available 24/7 and strives to respond to all enquiries within 24 hours. Contact: [email protected]. We are committed to providing Bangladesh's online gaming community with a safe, transparent, and enjoyable platform experience.